H&R Block Support

Whether you’re searching for tax filing support, you have questions about our financial services products, or you’re looking to understand more about our web accessibility, we’ll make sure you have the answers you need.

Call us at:

Hours of operation

All times are Central Time

Office Support


7:00AM – 10:00PM

Monday – Friday

7:00AM – 8:00PM

Saturday – Sunday

Emerald Card Support


7:00AM – 10:00PM

Monday – Sunday

Spruce Support


7:00AM – 10:00PM

Monday – Sunday

H&R Block Online and Software Support


Chat: 7:00AM – 7:00PM

Phone: 7:00AM – 7:00PM

Monday – Friday

Holiday closures

May 29, 2023

Memorial Day

July 4, 2023

Independence Day

Dec. 25, 2023

Christmas Day (Observed)

Sept. 4, 2023

Labor Day

Nov. 23, 2023

Thanksgiving Day

Jan. 1, 2024

New Year’s Day (Observed)

Web accessibility.

H&R Block is firmly committed to compliance with the Americans with Disabilities Act. As part of this commitment, we continually improve our website to make it as accessible as possible.

For questions or suggestions about improving our website, please contact H&R Block Customer Support at 1-800-472-5625. To provide feedback regarding H&R Block’s policy of accessibility, call 855-508-0833.

Screen readers and browsers.

We recommend using the JAWS screen reader and Firefox browser combination for an optimized experience on the H&R Block website.

For JAWS users, please uncheck the Filter Consecutive Duplicate Links checkbox in the Links section of the JAWS Settings center to allow functionality of the subtab navigation.

To increase the size of text and images, adjust your browser settings by hitting the control key (PC users) or command key (Mac users) and the plus key (+) at the same time.

100% Satisfaction Guarantee

If you are dissatisfied with the H&R Block tax preparation software for any reason before you file your return, H&R Block will refund the full purchase price you paid H&R Block or its authorized reseller for the software, exclusive of shipping and handling charges, taxes, and less any rebate you receive on the software. You must notify H&R Block of your dissatisfaction and the reason for your dissatisfaction with the software within sixty (60) days following your initial purchase of the software, and you must mail the original media or the original UPC code from the box and a copy of your original store receipt to H&R Block, postage prepaid, to this address:


H&R Block Money-back Guarantee
P.O. Box 32110
Kansas City, MO 64171

Your tax prep comes with built-in reassurance.

Max Refund Guarantee

If you find a bigger refund somewhere else, your tax prep is on us.

Upfront transparent pricing

Our No Surprise Guarantee means you know the price of tax prep before you begin.

Experienced tax pros

Our pros have an average of 10 years’ experience handling even the most unique tax situations.

Find tax help in your area.

female tax pro greeting male client with handshake and smile in a tax office