Cardholder Agreement Update
Effective immediately, your Emerald Card Cardholder Agreement has changed. You can find the full updated terms here.
Pathward, N.A., the issuer of the Emerald Card, is being appointed as custodian of your funds in your Emerald Card account. As custodian, Pathward is able to place your funds at one or more FDIC-insured Program Banks. See Section 4 of the Cardholder Agreement for full details on Pathward acting as custodian.
All Program Banks are FDIC insured, so your funds are still eligible for FDIC insurance up to the limits set by the FDIC. In the event that a Program Bank fails, your funds will be aggregated with any other funds you have on deposit at that institution to determine if the FDIC insurance limit of $250,000 is met. To assist with calculating your FDIC deposit insurance coverage, the FDIC has an Electronic Deposit Insurance Estimator available.
No, nothing will change about how you use your card, how you log into Emerald Online, etc.
You should immediately transfer or spend all the funds in your Emerald Card account. You may also contact customer service at 1-866-353-1266 to close your Emerald Card account. You can receive a check or ACH of your remaining funds for no fee.
The Emerald Card is a reloadable prepaid debit card for direct deposit of your tax refund that can be used year round with easy access to your funds. The Emerald Card can be used anywhere Debit Mastercard is accepted. You can add money to your Card account at any time by receiving a direct deposit (payroll, unemployment, or government benefits), loading a check through our MyBlock mobile app, transfering money from a linked account or adding cash at participating retail reload locations.
You may apply at your nearest participating H&R Block tax office or online while using our digital tax preparation product.
Yes, the funds in your Emerald Card Account are FDIC insured to the maximum permitted by law. For additional information, go to FDIC.